As technology becomes more integral to daily operations, the demand for skilled IT support engineers continues to surge. In 2025, these professionals remain the backbone of IT infrastructure, ensuring networks run smoothly and systems stay secure. Whether you’re considering entering the field or looking to grow your career, understanding the salary landscape is essential. This guide explores IT support engineer salaries in 2025, key influencing factors, career outlook, and more.
🔹 What Is the Average IT Support Engineer Salary in 2025?
As of 2025, the average salary for an IT Support Engineer in the United States is approximately $70,000 to $85,000 per year. This figure can fluctuate based on several variables, including experience, location, certifications, and the size or industry of the employer.
-
Entry-Level (0–2 years): $50,000 – $60,000
-
Mid-Level (3–5 years): $65,000 – $80,000
-
Senior-Level (6+ years): $85,000 – $110,000+
-
Lead/Manager Roles: Can reach up to $130,000 or more
🔹 Factors That Influence IT Support Engineer Salaries
1. Experience Level
Experience remains one of the most significant salary drivers. Senior professionals often command higher salaries due to their advanced problem-solving skills and broader technical knowledge.
2. Certifications
Holding industry-recognized certifications can substantially boost salary potential. In 2025, the most in-demand certifications include:
-
CompTIA A+ / Network+
-
Microsoft Certified: Azure Fundamentals
-
Cisco Certified Network Associate (CCNA)
-
Google IT Support Professional Certificate
-
AWS Certified Cloud Practitioner
These credentials signal specialized expertise to employers and often lead to higher pay.
3. Location
Salaries can vary significantly by region. For example:
-
San Francisco, CA: $95,000 – $120,000
-
New York, NY: $90,000 – $110,000
-
Austin, TX: $80,000 – $95,000
-
Remote roles (U.S.-based): $75,000 – $100,000
4. Industry
Some sectors, such as finance, biotech, and healthcare, tend to offer higher salaries due to complex IT infrastructure needs.
5. Company Size
Larger corporations often offer higher base pay, bonuses, and more comprehensive benefits compared to startups or small businesses.
🔹 Take-Home Pay for a $103K Salary
If you’re earning $103,000 annually, your estimated take-home pay (after federal taxes, Social Security, and Medicare) is roughly $72,000 – $78,000 per year, depending on your state of residence and benefits deductions.
This translates to approximately $6,000 – $6,500 per month in net income.
🔹 Career Outlook and Job Market Trends
📈 Job Growth
The IT support field is expected to grow by 6–8% through 2030, fueled by:
-
Increased cloud adoption
-
Remote work infrastructure
-
Growing cybersecurity needs
-
Digital transformation in small and mid-sized businesses
👨💻 Remote & Hybrid Work
2025 continues to see strong demand for remote or hybrid IT support roles, giving professionals flexibility and access to higher-paying markets even if they live in lower-cost areas.
🔄 Shift Toward Tiered Support Roles
IT support roles are increasingly categorized into Tier 1 (basic helpdesk), Tier 2 (advanced troubleshooting), and Tier 3 (systems/network engineering support). Higher tiers naturally command higher salaries.
🔹 Education and Skills That Impact Salary
While many IT support engineers begin with an associate or bachelor’s degree in IT, computer science, or related fields, others successfully break into the field through certification programs and bootcamps.
🧠 In-Demand Skills for Higher Pay:
-
Windows/Linux server management
-
Network configuration and diagnostics
-
Cloud platforms (AWS, Azure, GCP)
-
Cybersecurity basics
-
Remote desktop support tools (e.g., TeamViewer, AnyDesk)
-
Scripting (Python, PowerShell)
🔹 Benefits Beyond Base Salary
Most full-time IT support engineers enjoy:
-
Health insurance (medical, dental, vision)
-
401(k) retirement plans with matching
-
Paid time off (PTO) and sick leave
-
Professional development budgets
-
Annual bonuses or stock options (in tech firms)
Final Thoughts
An IT support engineer’s salary in 2025 reflects not only the individual’s technical skills and experience but also broader trends in technology, security, and infrastructure. With strong job growth, lucrative remote opportunities, and room for advancement, it’s a career path worth considering or expanding in.